> "Pocket shut down and took five years of articles with it — I had a vague export that I could not actually open."
^pain
A personal survivability pain with a specific trigger: vendor sunset. The worker invested in a tool's specific affordances; export is partial; years of curated material gone, sometimes permanently. Distinct from generic tool migration — this is the *forced*, *terminal* variant where the worker had no warning.
## Discovery questions
- "Have you ever had a service shut down on you and taken your data with it?"
- "What's the oldest digital archive of your own work you still have access to?"
^discovery-questions
## Examples
- Google shut down Google Reader; many users lost years of curated RSS organisation and starred items if they did not export via Takeout in time.[^1]
- Pocket's 2025 API shutdown by Mozilla: users permanently lost years of curated saves with no API-level recovery path.[^2]
- Dropbox shut down Mailbox and Carousel; users reported loss of email workflows and photo-organisation metadata when the services disappeared.[^3]
[^1]: https://googleblog.blogspot.com/2013/03/a-second-spring-of-cleaning.html
[^2]: https://support.mozilla.org/en-US/kb/future-of-pocket
[^3]: https://blogs.dropbox.com/dropbox/2015/12/saying-goodbye-to-carousel-and-mailbox