> "I felt very lost. At some point I was losing track of how to operate in our projects."
^pain
A personal-track pain: an individual loses the mental map of their own work — open projects, pending tasks, and the references that connect them. The felt cost is disorientation, slowing down decisions and creating the sense that nothing is under control. The artefact graph lacks the connections that let the worker reach related items by association, and even items they have written cannot be reached without recall of their location.
## Discovery questions
- "When you sit down to work in the morning, how do you remember where you left off across your active projects?"
- "Have you ever felt like there's a thread you're losing track of — and you can't quite name what it is?"
- "How often do you re-derive a decision you've already made because you can't place where you wrote it down?"
^discovery-questions