> "I save everything just in case — and the unprocessed pile is now its own source of stress." ^pain A personal trust pain that loops back to capture. Nagging worry that anything not captured will be lost forever drives compulsive saving. Unlimited storage removes the friction at capture time; only the weight of unprocessed material remains. The worker has the anxiety symptoms — low-grade dread when looking at the backlog — before they have the productivity loss. ## Discovery questions - "How does it feel when you close a browser with twenty tabs you 'meant to read'?" - "Be honest - do you save more than you'll ever process?" ^discovery-questions ## Examples - Sweeten et al. on information hoarding and "to-be-read" guilt in digital collections.[^1] [^1]: https://psycnet.apa.org/record/2020-68203-001