> "Half my professional commitments live in DMs and threads — and a month later I cannot find what I agreed to." ^pain A personal capture pain where chat tools displace any durable record. Decisions, commitments, fixes, references live in DM scroll-back. The store is search-indexable in theory, but in practice the conversational format and chronological burial make them unrecoverable when the moment comes. ## Discovery questions - "When you make a decision in a DM or thread, do you ever go back and find that decision later?" - "How many of your professional commitments to clients or collaborators live only in chat messages?" ^discovery-questions ## Examples - Microsoft research on Teams reports many employees store important information (ideas, tasks, documents) in chat threads, creating problems when they later need to retrieve it.[^1] [^1]: https://www.microsoft.com/en-us/worklab/work-trend-index/hybrid-work