> "I caught myself building a template last week that I already had a version of in a folder somewhere — couldn't find it, started over."
^pain
A personal synthesis pain. The worker builds a tool, template, or analysis from scratch, then later remembers (or stumbles into) a previous version. Cost: the re-build, plus the loss of refinement the original version had accumulated.
## Discovery questions
- "Have you ever caught yourself building a tool, template, or analysis from scratch that you already had a version of somewhere?"
- "When you start something new, how often does it feel familiar — like you've already done part of this before, but cannot quite place it?"
^discovery-questions
## Examples
- HBR interviews with independent consultants: rebuilding proposal templates, slide decks, and diagnostics for each client until reusable knowledge assets are invested in.[^1]
- Derek Sivers has written about re-building marketing pages and scripts years later because earlier versions were not archived in a discoverable way.[^2]
- Marie Poulin's Notion case studies start from the pain of recreating planning systems and resources multiple times due to disorganised archives.[^3]
- Productized-service consultant Jonathan Stark on standardising previously ad-hoc deliverables into libraries after realising he was reinventing them per engagement.[^4]
- Contently case studies: freelance writers lose track of past pitches and article structures, recreating similar outlines and research from scratch.[^5]
[^1]: https://hbr.org
[^2]: https://sivers.org
[^3]: https://mariepoulin.com
[^4]: https://jonathanstark.com
[^5]: https://contently.net